Privacy Policy Information for the purposes of processing the guest’s personal data.

Declaration issued pursuant to art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, as well as on the free movement of such data and which repeals Directive 95/46/EC (General Data Protection Regulation) Pursuant to the EU General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council). We inform you of the following:

NAME AND CONTACTS OF THE DATA CONTROLLER

The data controller is

Residence della Piana S.R.L.,
Via della Piana, 22 – 04011 Aprilia (LT)
info@dellapianaresidence.it
+39 348 403 5386

PERSONAL DATA
In particular, data relating to you (surname, name, email address) and data relating to particular personal needs are considered your personal data.

PURPOSE OF THE PROCESSING OF PERSONAL DATA AND LEGAL BASIS OF THEIR PROCESSING

The data communicated will be processed for the following purposes: fulfillment of legal obligations implementation of pre-contractual and contractual interventions relating to the guest’s stay (booking, stay, departure, etc.) forwarding of communications and direct telephone calls to the guest storage of data for the purposes to facilitate future reservations and requests by sending information, offers and news from the hotel and its other partner businesses via email, post and other means of communication, with reference to the hotel, the area, local events etc. access, use and communication data, processed for security reasons and to guarantee the functionality of the Internet page.

Legal bases for the processing of your data are: legal or legal obligations (art. 6, paragraph 1, letter c) GDPR); fulfillment of pre-contractual and contractual obligations and interventions (art. 6, paragraph 1, letter b) GDPR); your consent (art. 6, paragraph 1, letter a) GDPR); the pursuit of legitimate interest (art. 6, paragraph 1, letter f) GDPR); No special categories of personal data are processed on our website. If particular categories of personal data are to be processed during your stay at Residence della Piana, your consent is required. The legal basis for the processing of personal data is the fulfillment of information services, pre-contractual and contractual obligations and interventions. The duration of data retention is established based on data retention obligations and duties established by law and your personal booking data is retained for the period strictly necessary for processing. The data processed based on your consent will remain stored until revoked. Request The indication of your personal data in the relevant request form on our website is necessary to make a request and to take advantage of the pre-contractual and contractual services. The legal basis for the processing of your personal data is the fulfillment of pre-contractual and contractual obligations and interventions. The duration of data retention is established on the basis of data retention obligations and duties established by law and your personal data for the request are kept for the period strictly necessary for processing.

Access, use and communication data Cookies

What are cookies? Cookies are small text files that are stored by the user’s browser when the user visits a website. When a page is viewed again on the same device, the cookie is sent to the website or transmitted to another site to which it belongs. The website then recognizes that the page has already been viewed with this browser and can thus improve the user’s browsing experience when the page is viewed again. For example, cookies store user preferences and adapt the offers displayed to the needs and interests of that specific user. Based on their functioning and their purpose of use, cookies are divided into various categories: Technical cookies Profiling cookies Third-party cookies Technical cookies These cookies are stored in the user’s device only during the actual session and are used to be able to use the website correctly. Analytical cookies, used to process access statistics, fall into the category of technical cookies. They collect general information without identifying the user. Profiling cookies These cookies are used to identify the user’s browsing behavior, including their preferences, habits, etc. In this way it is possible to send the user advertising messages linked to products previously viewed or similar to these. Third-party cookies Third-party cookies are cookies from other websites. By closing the information banner or clicking any element of the site you consent to the use of cookies. What cookies are used on this site? Technical cookies and third-party cookies are used on this site. How to disable cookies The rules on personal data protection provide that the user can disable cookies that have already been installed. In the links below there are explanations on how it is possible to disable the use of cookies in different browsers. Google Chrome Firefox Safari Microsoft Edge If you use a browser other than the ones listed above, you can disable the use of cookies by following the instructions in the help menu of your browser (by entering the word “cookies” in the menu search).The user can therefore disable and/or delete cookies through the relevant settings of their browser and disable and/or delete individual non-“technical” cookies installed by third parties by accessing the website managed by the European Interactive Digital Advertising Alliance (EDAA) at: www.youronlinechoices.eu.

Server Log Archives Using the internet page, data is automatically collected and stored in the server log archives. In this case, this data concerns the following data: IP address, browser version and browser, operating system, time of access and amount of data transferred.

Google Analytics

Our website uses functions of the web analysis service Google Analytics of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA to optimize our online offer. In this context, data may be transferred to third countries. The privacy shield agreement under which Google is certified guarantees compliance with European data protection law. Google Maps We use maps from the “Google Maps” service from the provider Google. The data processed may include the IP address and location data of users, however these are not collected without your consent (pay attention to the settings of your mobile device). SSL coding and legal basis SSL coding: In order to guarantee the security of your data upon transmission, we use state-of-the-art coding procedures via https. The storage and processing of access, use and communication data are carried out for security reasons and to enable the functionality of the internet page. The legal basis here is the pursuit of legitimate interest pursuant to art. 6, c. 1, letter. f) GDPR. Social Media To communicate and inform customers and potential customers we are present on social networks. In this context, user data may also be processed outside the European Union. However, an adequacy decision from the European Commission is available pursuant to art. 45 GDPR, i.e. adequate guarantees pursuant to art. 46 GDPR regarding data transfer. The legal basis for the processing of data regarding the visit of our presences on social media is the pursuit of legitimate interest pursuant to art. 6, c. 1, letter. f) GDPR.

RECIPIENTS OF PERSONAL DATA

In principle, your personal data will not be forwarded to other parties. In particular cases, however, they may be forwarded to other departments of the hotel, within the limits of legitimate use, they may be forwarded to the following data controllers, as well as to third parties, where this is necessary to meet your requests or for the execution of particular services. Your personal data may originate, among other things, from booking portals with which we collaborate.

RIGHTS OF THE INTERESTED PARTY

Right to access: based on art. 15 of the GDPR, you have the right to be informed about the personal data processed, their origin, their nature, their possible forwarding and to whom and their use. Right to rectification and cancellation: based on art. 16 GDPR, you have the right to request rectification or integration of your personal data at any time. Likewise, based on art. 17 GDPR you can request their cancellation. In particular, in the presence of published data, you are also entitled to the “right to be forgotten”, i.e. to request that the necessary measures be taken to delete all links, copies, replies or similar. Right of opposition: You can at any time exercise the right of opposition referred to in the art. 21 GDPR and modify or revoke entirely, with future effect, the consent given. Right to limit (or block) processing: based on art. 18 GDPR you can also request the limitation of the processing of your personal data. The data collected may only be processed with specific consent, i.e. their processing will be concretely limited. Right to data portability: based on art. 20 GDPR, you have the right to have the personal data provided by you transmitted in a structured, commonly used and machine-readable format, as well as to request their transmission to another controller. Based on the art. 77 GDPR also provides for your right to complain to the supervisory authority.

Residence della Piana S.R.L.,
Via della Piana, 22 – 04011 Aprilia (LT)
info@dellapianaresidence.it
+39 348 403 5386